Essex Fire and Rescue Services

Essex Fire and Rescue Services, Emergency Services, Multi-site, 1,800 Users

Challenge:  A review of the organisation’s ICT security revealed a poorly structured Active Directory and bad working practices (e.g. all or nothing approach to privileged access).

Solution:      RKeyTec were selected to cleanse and secure the Service’s Active Directory using DSEvolve to ensure that the highest security standards were met.

“Active Directory is core to the Service’s ICT security implementation.  We needed a structured, time-boxed and permanent resolution to the issues that we faced.  The RKeyTec team delivered rapid improvements in an authoritative and consultative manner, which was important to support the culture change that went with the technical changes.  RKeyTec also completed the job with excellent documentation that lends itself to being maintained.  18 months on, we have a stable and secure Active Directory that underpins and supports the Service’s exploitation of ICT.”

Christopher Massie, ICT Security Officer